Sell more, support less.
Tickets piling up, 'where is my order?' on repeat, abandoned carts and return questions? AI chatbots and email agents answer instantly 24/7, lift conversion — and go live within 2 weeks.
Sound familiar?
Customer service eats your margin
E-commerce customer service costs €8-15 per ticket on average. And most of those tickets are the same questions, over and over.
Tickets pile up
Your team spends hours a day on repetitive questions about shipping, sizes and stock.
“Where is my order?”
WISMO questions dominate your inbox. Customers want an answer now, not tomorrow.
Abandoned carts
Visitors with unanswered doubts leave. Those who get instant answers convert 3x better.
Returns cost time
Return questions and manual processing keep your team busy while margins shrink.
For webshops
What AI does for your webshop
From first product question to processed return — fully automated, always on-brand.
AI chatbot for your shop
Answers WISMO, return and product questions instantly, 24/7 — in Dutch, English, German, French and 35+ more languages.
Try the demo →AI email agent for tickets
Reads, categorises and answers support emails automatically — and escalates to your team with full context when needed.
Discover the email agent →Reactivation & winback
Follows up abandoned carts and dormant customers automatically with personal messages that bring revenue back.
See winback flows →Order status & tracking
Customers check their order status 24/7 via the chatbot, directly connected to your fulfilment system.
Automated returns
The AI guides customers through the return process, generates labels and processes return requests automatically.
Product advice that converts
Personalised product recommendations based on preferences and behaviour — advice that removes doubt and lifts conversion.
How it works
Live in three steps
Intake & connect
We map your support questions and connect your shop platform, product catalogue and mailbox.
Build & train
We train the AI on your products, return policy and tone of voice — with weekly demos.
Live & optimise
You go live within 2 weeks. We keep optimising, with 3+ months of aftercare included.
Integrations
We connect with all popular e-commerce platforms — plus custom platforms via API.
“Two thirds of our questions are now answered automatically — and customers get an instant answer in the evening too. Our team finally has time for the cases that matter.”
FAQ
Questions from webshops
Does the AI work with my webshop platform?+
Yes. We integrate with Shopify, WooCommerce, Magento, Lightspeed, BigCommerce, Prestashop and custom platforms via API.
Can the AI handle multiple languages?+
Yes — fluent Dutch, English, German, French, Spanish and 35+ other languages. Ideal for international webshops.
How does the AI learn about my products?+
We connect directly with your product catalogue and import descriptions, prices and stock. The AI updates automatically when things change.
What if the chatbot doesn’t know something?+
For complex questions — or on request — the AI escalates to your support team via email, ticket or live chat, with the full conversation context.
How quickly am I live?+
Most webshops are live within 2 weeks, starting with a fixed-price pilot. See our pricing page for details.
Ready to automate your webshop?
Book a free call and see within 2 weeks what AI can do for your customer service and conversion.
