Less Calling, More Delivering
Logistics companies lose 15+ hours weekly on calls about order status and deliveries. With AI you automate customer communication and document processing.
What AI Does For Logistics
Order Tracking Chatbot
Customers check the status of their shipment 24/7 via chat or phone. No more queues at your customer service.
Driver Communication
AI coordinates with drivers via WhatsApp or voice: delivery times, route changes and loading/unloading instructions automatically.
Customer Service Automation
Up to 35% fewer calls with AI handling standard questions: delivery times, invoice status, return procedures and more.
Document Processing (CMR/POD)
Automatic processing of CMR consignment notes, PODs and customs documents. Data extraction directly to your TMS.
Realtime Updates
Proactive notifications for delays, deliveries and exceptions. Customers are automatically informed.
Planning Support
AI assists with trip planning, capacity management and appointment scheduling with customers and suppliers.
FAQ
Can the AI connect with our TMS or WMS?
Yes, we integrate with commonly used transport and warehouse management systems via API. Think Transporeon, Wics, Exact and more.
Does the AI work in multiple languages for international transport?
Yes, the AI communicates in Dutch, English, German, French and more. Ideal for cross-border transport.
How does the AI handle exceptions and escalations?
For complex situations or urgent problems, the AI automatically escalates to the right employee with full context.
What is the implementation time?
A pilot with order tracking and customer service is live within 2 weeks. Full integration with your systems in 4-6 weeks.
Ready to optimize your logistics?
Schedule a free demo and discover how AI makes your transport and logistics company more efficient.