AI Outlook Agent
Autonomous inbox assistant that categorizes, summarizes, drafts replies, and processes attachments.
The problem
The pain the client was dealing with before we started.
- Employees lost 2.5 hours per day sorting emails.
- Important emails got lost in the noise — deadlines were missed.
- Attachments had to be moved manually to the right systems.
- Standard replies to common questions took time again and again.
What we built
Built around their exact workflow, not an off-the-shelf product.
- Agent runs natively in Outlook and reads every email within one second.
- Automatic categorization: Urgent, Needs reply, FYI, Invoices, Spam.
- Short summary at the top of every long email.
- Draft replies in your style, ready to send.
- Attachment extraction: invoices to Exact, contracts to SharePoint.
How it works
The process in four steps.
Read
Agent reads every email and attachment.
Classify
Categorizes based on context and history.
Draft
Drafts replies in your style.
Route
Attachments and data go to the right systems.
Results & impact
Time saved, money saved, and lifetime value.
Time Saved
2 hours per day per employee. For 10 users = 4,800 hours per year.
Cost Savings
At €50/hour: €240,000 per year in productivity gains.
Accuracy
95% correct classification. Agent learns from every correction.
Response Time
From 8 hours average response time to 45 minutes.
Lifetime Value
Works 24/7 without maintenance and gets smarter every month.
Tech stack
The tools we used.
Want this for your business?
Book a free 30-minute call.